Complaint

Complaint details

Make a complaint

Leigh Academies Trust - Stages of the complaint process:
* Informal stage: Complaint heard by staff member;
* First Review Stage: Complaint heard by the Principal;
* Second Review Stage: Complaint heard by the Academies Director with responsibility for the respective academy;
* Final Review Stage: Complaint heard by the Academies Board Complaints Panel.

Please click here to view a copy of the Leigh Academies Trust Complaints Policy

Should you have any accompanying documents you wish to add to your complaint, please upload them at the top of the page.

Supporting documents

Upload files

Upload file

Complainant to remain anonymous

Is this the first time you are raising this complaint?

Yes

Informal - Complaint raised with member of staff
Has your complaint been raised with a member of staff at the academy?

Yes

First Review Stage (Formal) - Complaint escalated to the Principal
Has your complaint been escalated to the Principal?

Yes

Previously assigned case number?

Academy *

Year group *

Other details *

Reference

Please provide details of your complaint below *

Details of action taken to resolve the issue *

Problem

Was compensation offered?

Yes

What would you like us to do to resolve the issue? *